From opening your account to making a withdrawal — the Buji support team is with you every step of the way. Browse the categories below to find what you need, or get in touch with us directly.
Choose a category based on the type of issue you have
Registration, login, password change & profile updates
Issues with Mobile Pay, Nagad, Rocket & Bank Transfer
Welcome bonus, cashback, free bets & promo codes
Questions about game rules, betting odds & Live Casino
Download, install & update the Android and iOS apps
Account verification, two-factor security & privacy
VIP points, level upgrades & exclusive perks
Get direct support via live chat, email & phone
Getting started at Buji Bet as a new member is quick and simple. Just follow the steps below.
Go to the registration page and create your account in just 2 minutes using your mobile number and a password. No complicated documents required.
Verify your number using the OTP code sent to your mobile. This keeps your account secure.
Deposit as little as ৳200 via Mobile Pay, Nagad, or Rocket and instantly receive a 150% welcome bonus.
Cricket betting, Live Casino, or slots — pick your favorite game and enjoy the thrill of winning.
Payments on Buji are simple and secure
| Payment Methods | Minimum | Maximum | Time | Status |
|---|---|---|---|---|
| Mobile Pay | ৳200 | ৳1,00,000 | Instant | Active |
| Nagad | ৳200 | ৳50,000 | Instant | Active |
| Rocket | ৳300 | ৳50,000 | 5 minutes | Active |
| Bank Transfer | ৳1,000 | ৳500,000 | 1–3 hours | Active |
| Crypto | ৳500 | Unlimited | 10–30 minutes | Active |
Withdrawals are typically processed within 5–15 minutes. Bank transfers may take a little longer depending on banking hours. If you run into any issues, let the support team know.
Minor issues can come up from time to time while playing online — maybe you can't log in, or your balance isn't updating after a deposit. If that happens, don't panic Bujivisit our Help Center.
Our support team is available 24/7, every day of the week. You can explain your issue in Bengali, so there's no language barrier. We aim to resolve every problem within 10 minutes.
Buji's live chat is the fastest way to get help. Just click the chat button in the bottom-right corner of the website and a support agent will connect with you right away. You can also reach us by email at support@buji.bet — we typically respond within 2–4 hours.
Our Help Center has detailed tutorials, video guides, and a comprehensive FAQ section. You'll find answers to most issues right here — no need to contact support.
The most frequently asked questions, all in one place
Our support team is always here for you
Chat with us on live chat for instant help. Average response time is just 1–2 minutes.
Available 24/7For detailed issues, send us an email. We typically respond within 2–4 hours.
support@buji.betCall us directly for urgent issues. Bengali-speaking support is available.
9:00 AM – 11:00 PMBuji Bet is about more than just entertainment — we want you to play in a healthy, enjoyable way. That's why our platform includes several responsible gaming features. You can set your own daily or weekly deposit limits, and if you feel you've been playing too long, use the "Cooling-Off" option to take a temporary break.
Buji believes gaming is entertainment, not a dependency. That's why every member's gaming habits are monitored and support is provided when needed. Our Responsible Gaming Learn more on the page.
Don't wait — visit our Help Center whenever you need assistance. At Buji, we believe a happy player is our greatest asset. Every issue you bring to us matters, and we do our best to resolve it quickly and effectively.
All payments and personal data on Buji Bet are protected with 256-bit SSL encryption. Your information is never shared with third parties.
